cashman Privacy Policy for Philippines Players

When you register for a cashman account, we collect personal information that is necessary to create and manage your account, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID as part of our identity verification process, which is required to comply with responsible gaming and anti-money laundering obligations. When you make deposits or withdrawals, we collect payment-related information such as your e-wallet account details or bank account number, though we do not store full card numbers on our servers. As you use the platform — browsing the game lobby, placing bets, or accessing the fish game and sports sections — we automatically collect technical data including your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us improve platform performance, detect suspicious activity, and ensure a stable experience for all players on mobile connections across the Philippines. We may also collect information you voluntarily provide when you contact our support team, such as the content of your messages and any attachments you send. All information collected is limited to what is genuinely necessary for the purposes described in this policy.

The personal information you provide is used primarily to operate and maintain your cashman account, process your deposits and withdrawals in Philippine pesos, and verify your identity in line with our legal obligations. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our platform policies — these communications are service-related and cannot be opted out of while your account remains active. Your gameplay and session data is used to monitor for signs of problem gambling behaviour, allowing us to apply responsible gaming measures where appropriate and in line with our commitment to player welfare in the Philippines. Technical and device data is used to detect fraud, prevent unauthorised account access, and investigate any security incidents that may affect your account or the platform as a whole. We do not use your personal information to build advertising profiles, and we do not sell or rent your data to third-party marketing companies under any circumstances. Aggregated and anonymised data — which cannot be used to identify any individual player — may be used internally for platform analytics and product improvement purposes. Any new use of your personal information that is not described in this policy will be communicated to you before it takes effect.

cashman does not sell, trade, or rent your personal information to any third party for commercial or marketing purposes. We may share your information with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function, and always under strict confidentiality agreements. These service providers are not permitted to use your data for any purpose beyond the service they provide to cashman, and they are required to maintain security standards consistent with our own. We may disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of cashman, our players, or the public. In the event that cashman undergoes a business restructuring, merger, or acquisition, your personal information may be transferred to the successor entity, and you will be notified of any such change in advance. We do not share your information with other online gaming platforms, affiliate networks, or advertising partners. Any third party that receives your data is subject to the same level of data protection obligations that apply to cashman itself.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and the cashman platform is encrypted using industry-standard TLS (Transport Layer Security) protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted during transmission. Access to personal data within our organisation is strictly limited to staff members who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews of our systems and processes to identify and address potential vulnerabilities before they can be exploited. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities in the Philippines as required by applicable law, and we will take immediate steps to contain and remediate the incident. While we make every reasonable effort to protect your data, no system is completely immune to risk, and we encourage you to use a strong, unique password for your cashman account and to enable any additional security features available in your account settings. If you suspect that your account has been compromised, please contact our support team immediately through the details available on this platform.

We retain your personal information for as long as your cashman account remains active and for a reasonable period thereafter, in order to comply with our legal, regulatory, and financial record-keeping obligations. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following account closure, in line with standard anti-money laundering requirements applicable to online gaming platforms operating in the Philippines. If you request the deletion of your account, we will remove or anonymise your personal data to the extent permitted by law, but certain records may need to be retained for the full retention period regardless of your request. Data that is no longer required for any legitimate purpose is securely deleted or anonymised in a way that prevents re-identification. We do not retain your data for longer than is necessary, and we periodically review our retention schedules to ensure they remain appropriate. If you have questions about how long a specific type of data is held, you may contact our support team for clarification. Our retention practices are designed to balance your privacy rights with our legal obligations as a platform serving players across the Philippines.

As a player based in the Philippines, you have the right to request access to the personal information we hold about you, and we will provide a copy of that information within a reasonable timeframe upon receiving a verified request. You also have the right to request correction of any inaccurate or incomplete personal data held in your account — you can update many details directly through your account settings, or contact support for assistance with information that cannot be self-edited. If you believe that we are processing your personal information in a way that is unlawful or inconsistent with this policy, you have the right to raise a complaint with us directly, and we will investigate and respond to your concern promptly. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described above. You have the right to withdraw consent for any processing that is based solely on your consent, though this will not affect the lawfulness of processing carried out before the withdrawal. If you wish to exercise any of these rights, please contact our support team through the details available on this platform, and we will respond within the timeframe required by applicable Philippine law. We will never penalise you for exercising your data rights, and your account will not be affected by a legitimate data access or correction request.

cashman reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features, and the most current version will always be available on this page with the date of the last revision clearly shown at the top. We encourage you to review this policy periodically so that you remain informed about how we are protecting your personal information. If we make a material change that significantly affects how we use or share your data, we will provide a prominent notice on the platform before the change takes effect, giving you the opportunity to review the update. Continued use of the cashman platform after any update to this policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account. This policy is governed by applicable Philippine law, and any disputes relating to data privacy will be handled in accordance with the relevant legal framework in the Philippines. For any questions or concerns about this Privacy Policy, please refer to the FAQ page or reach out to our support team directly.